Frequently Asked Questions

The UPSSSC PET requires:

• Dimensions: 3.5 cm (width) × 4.5 cm (height)
• File Size: 50 KB to 100 KB
• Format: JPEG/JPG only
• Background: Plain white or light-colored
• Quality: Clear, sharp, and properly lit

Our Guidelines page has more details with visual examples.

We strongly recommend against using selfies because:

• They often have inconsistent lighting and angles
• Backgrounds are rarely suitable
• Image quality is typically lower
• May appear unprofessional

Instead, have someone take your photo against a plain wall with good lighting, or visit a professional photo studio.

Yes, you can wear glasses in your UPSSSC PET photo, but with these conditions:

• No glare on the lenses
• Your eyes must be clearly visible
• No tinted glasses (clear lenses only)
• Frames shouldn't cover your eyebrows or eyes

If possible, we recommend photos without glasses to avoid potential issues.

Follow these steps for a proper digital signature:

1. Sign with black ink on a blank white paper
2. Use a scanner or smartphone camera to capture the image
3. Ensure good lighting and no shadows
4. Make sure the signature is clear and not cut off
5. Use our tool to resize it to 3.5×1.5 cm

Never create a signature using fonts or digital drawing tools - it must be your actual handwritten signature.

If your signature becomes blurry:

• Start with a higher resolution original (scan at 300 DPI if possible)
• Use thicker ink when signing (try a bold pen)
• Ensure proper lighting when capturing the image
• Try our tool's "Enhance Signature" option during conversion
• If still unclear, recreate your signature with bolder strokes

Common upload issues and solutions:

• File too large: Compress the image first (under 5MB recommended)
• Unsupported format: Convert to JPG/JPEG before uploading
• Slow internet: Try a better connection or smaller file
• Browser issues: Try Chrome/Firefox, clear cache, or disable extensions
• Server problems: Wait a few minutes and try again

If problems persist, contact our support team.

If the output doesn't meet UPSSSC PET requirements:

1. Check if your original image meets our guidelines
2. Try the "Advanced Options" to manually adjust quality
3. For photos, ensure the composition is correct (face covering 70-80% of frame)
4. For signatures, use thicker ink and rescan
5. As a last resort, try a different original image

Our tool automatically optimizes for requirements, but extremely poor quality originals may not convert properly.

No, this is an independent tool created to help applicants prepare their documents according to UPSSSC PET requirements. We are not affiliated with or endorsed by the Uttar Pradesh Subordinate Services Selection Commission.

While we strive for accuracy, always double-check the latest requirements on the official UPSSSC website.

Currently, we only offer the web-based version of our tool, which works on all mobile browsers. Benefits of using our web version:

• No installation required
• Always up-to-date
• Works on all devices (Android, iOS, Windows, Mac)
• No storage space used on your device

You can add our website to your home screen for quick access (use "Add to Home Screen" in your browser menu).

While we ensure our tool meets published UPSSSC PET requirements, you should:

1. Verify dimensions using any image viewer
2. Check file size in your file explorer
3. Print a test copy to check quality (optional)
4. Compare with examples on our Guidelines page
5. Submit well before the deadline in case re-upload is needed

We've helped thousands of applicants, but final acceptance is at UPSSSC's discretion.